General Medical Practice in Ormeau

We are a top choice when it comes to choosing a general practice for you and your family. We are experienced doctors who will help you feel comfortable and at ease whenever you visit us for an appointment. We’re able to answer any questions to have and address your concerns in a ways that is compassionate and easy to understand. We have worked with families over the course of many years and are proud of the reputable and caring name we have made for ourselves here at Ormeau Medical Centre.

Prescriptions

Patients can obtain their medications in the following ways, face to face consultation, telephone consultation or by completing a prescription request form. The issuing of repeat prescriptions without a consultation with your Doctor is at your Doctors discretion. Please note, in certain circumstances some medications require the patient to attend a face to face consultation. If you require an urgent prescription, please inform the receptionist. If prescriptions are requested via telephone, they can either be sent to the patient directly via electronic prescribing (e- script) or sent directly to the pharmacy.     

Test Results and Recalls

Results are reviewed by the doctors and acted on in a timely manner, with your health in mind. If there is any abnormality and need for further management, your doctor will either contact you or ask you to make an appointment for further discussion. Reception staff are NOT AUTHORISED to release test results with Patients.

Reminders

We wish to advise that the Ormeau Medical Centre participates in the national/state or territory reminder systems/registers (subject to informed patient consent.) Patients will receive reminders directly or via Ormeau Medical Centre for Breast screening, Cervical Screening and Bowel screening. Skin cancer checks, health assessments and care plans.

Referrals

Doctors in this practice are competent at handling common health problems. When necessary, they can use opinions from Specialists. You can discuss this openly with your doctor, including potential out of pocket expenses.

Patient Feedback

We welcome your comments or suggestions. Please feel free to talk to your GP or the Practice Manager regarding any issues. If you prefer, you can contact the Office of the Health Ombudsman on Telephone: 133 OHO (133 646).

Communication

Our doctors are available during normal surgery hours for emergency advice. Our staff are experienced in deciding the appropriate response to any phone request.

Email Communication with the Practice:

Patients can contact the medical centre via the following emails

practicemanager@ormeaumedicalcentre.com.au or

reception@ormeaumedicalcentre.com.au

Interpreter Service:

If you require the service of an interpreter during a consultation with your Doctor, please advise the receptionist when making your appointment, or call 1300 131 450 for telephone translator service.

We accept walk-ins and see them in a timely manner according to a triage system.